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IT Service Desk Technician
TrueBlue, Inc. · Tacoma, WA
Branch IT support, hardware and peripheral troubleshooting, connectivity, incident management, and customer service.
PROFESSIONAL EXPERIENCE
Enterprise environments and hands-on technical work.
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2008–2012
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Contract Computer Technician
DISYS → Boeing
400+Global R&D labs
70+Systems staged in 3.5 days
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Analyst of Technical Analysis
Dell EMC → Boeing
Scientific data collection, high-performance systems, hardware support, instrumentation connectivity, and high-visibility troubleshooting.
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Computer Technician Services
TEKsystems → American Family
Complete agency technology deployments: switching, Wi-Fi, telephony, PCs, printers, peripherals, asset management, and lifecycle replacement.
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Autoliv
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Plant Technician
Procter & Gamble · Box Elder, UT
Current manufacturing environment experience with operational discipline and safety-focused work.
Certifications: CompTIA A+ — Current · CompTIA Project+ — Current · CompTIA Network+ — Previously held · CompTIA Security+ — Previously held